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PRIVACY POLICY

Last Updated: October 9, 2026


ON AND OFF THE COURSE™ (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.


This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, https://onandoffthecourse.com (the “Website”), purchase our products, subscribe to our communications, or otherwise interact with us.


By using our Website, you acknowledge that you have been provided with this Privacy Policy. Where required by applicable law, we will request your consent for specific uses of your information.


SECTION 1: INFORMATION WE COLLECT


We may collect the following categories of information:


Personal Information

  • Name and contact information, including email address, telephone number, and shipping or billing address.
  • Order details, purchase history, and customer service communications.
  • Information voluntarily submitted through contact forms, product reviews, surveys, or newsletter subscriptions.
  • Account information, if you choose to create a customer account.

Payment Information


When you make a purchase, payment information is processed through the payment services integrated with our ecommerce platform. We may receive transaction details, payment status, and limited payment information necessary to manage your order.

We do not intentionally collect or store complete payment card numbers directly through our Website.


Website and Usage Information


We may automatically collect certain information when you visit our Website, including:

  • Internet Protocol (IP) address and approximate geographic location.
  • Browser type, device information, and operating system.
  • Pages visited, time spent on the Website, and interactions with Website features.
  • Referral sources, such as search engines, social media, and other websites.
  • Cookie identifiers and other information collected through permitted tracking technologies.


SECTION 2: HOW WE COLLECT INFORMATION


We collect information in several ways:


Directly From You: When you place an order, subscribe to our newsletter, submit a contact form, leave a product review, or communicate with us.


Automatically: Through cookies, website analytics, and other technologies that help us understand how visitors interact with our Website.


Through Service Providers: From ecommerce, payment processing, shipping, analytics, and other service providers involved in operating our business.


SECTION 3: HOW WE USE YOUR INFORMATION


We may use the information we collect to:

  • Process, fulfill, and deliver customer orders.
  • Provide customer service and respond to inquiries.
  • Send order confirmations, shipping notifications, and important service-related communications.
  • Maintain and improve our Website, products, and shopping experience.
  • Understand website traffic, visitor engagement, and marketing performance.
  • Send newsletters, product announcements, exclusive offers, and promotional communications where permitted by applicable law.
  • Detect fraudulent activity, protect Website security, and prevent misuse.
  • Comply with legal obligations and enforce our applicable policies.

We use personal information only for legitimate business purposes and other purposes disclosed in this Privacy Policy or otherwise permitted by applicable law.


SECTION 4: HOW WE STORE, SHARE, AND PROTECT INFORMATION


Our Website and online store are hosted through GoDaddy, which provides the ecommerce platform and related services used to operate our business.

We may share information with trusted service providers when reasonably necessary to operate our business, including:

  • GoDaddy: Website hosting, ecommerce functionality, and related services.
  • Payment Processors: Secure processing of customer transactions.
  • Shipping and Fulfillment Providers: Preparation, shipment, and delivery of orders.
  • Google Analytics: Website traffic measurement and visitor engagement analysis.
  • Email Marketing Providers: Management and delivery of newsletters and promotional communications.
  • Customer Review Providers: Collection and display of customer feedback and product reviews.

These providers may process information according to their applicable contractual obligations and privacy practices.


We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


We do not sell customer contact lists or personal information to data brokers. Certain disclosures involving advertising or analytics technologies may be classified as a “sale” or “sharing” under applicable privacy laws, depending on how those technologies are configured.


SECTION 5: EMAILS AND CUSTOMER COMMUNICATIONS


We may contact customers regarding purchases, shipping updates, customer service inquiries, account information, and other transaction-related matters.


If you subscribe to our newsletter, we may send promotional emails featuring new products, special offers, brand announcements, and other updates from ON AND OFF THE COURSE™.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails or by contacting us directly.


Unsubscribing from marketing communications will not prevent us from sending necessary transactional messages related to your purchases.


We will obtain any additional consent required by applicable law before sending marketing text messages or automated promotional calls.


SECTION 6: COOKIES AND GOOGLE ANALYTICS


Our Website may use cookies and similar technologies to support essential functionality, remember preferences, understand website performance, and improve the customer experience.


Google Analytics


We use Google Analytics to better understand how visitors discover and interact with our Website.


Google Analytics may collect information such as pages visited, session activity, device and browser information, approximate location, and referral sources.


This information helps us evaluate website performance, identify popular content, and improve our products and marketing efforts.


Google Analytics uses cookies and related technologies, subject to our Website configuration and applicable consent requirements.


You can learn more about Google's privacy practices at https://policies.google.com/privacy.


Cookie Preferences


You may manage or restrict cookies through your browser settings and any cookie preference controls made available on our Website.


Disabling certain cookies may affect Website functionality.


Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and tracking technologies.


SECTION 7: DATA RETENTION


We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and complying with applicable legal obligations.


Retention periods may vary depending on the type of information, the services involved, and applicable legal requirements.


When information is no longer required, we take reasonable steps to delete, anonymize, or otherwise appropriately dispose of it.


SECTION 8: YOUR PRIVACY RIGHTS AND CHOICES


Depending on your location and applicable law, you may have certain rights regarding your personal information, including the ability to:

  • Request access to personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information, subject to applicable exceptions.
  • Opt out of promotional email communications.
  • Manage cookie preferences and certain tracking technologies.
  • Exercise additional privacy rights where applicable, including rights concerning certain disclosures of personal information.

We will review and respond to privacy requests in accordance with applicable laws.

To submit a privacy-related request, please contact hsylte@onandoffthecourse.com.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.


SECTION 9: THIRD-PARTY WEBSITES AND SERVICES


Our Website may contain links to third-party websites, social media platforms, or other external services.


These third parties operate independently and may have their own privacy policies and data collection practices.


ON AND OFF THE COURSE™ is not responsible for the privacy practices or content of third-party websites that we do not control.


We encourage visitors to review the privacy policies of any third-party services they choose to use.


SECTION 10: CHILDREN'S PRIVACY


Our Website is intended for a general audience and is not directed toward children under the age of 13.


We do not knowingly collect personal information directly from children under 13 without appropriate authorization.


If we become aware that we have collected personal information from a child under 13 in circumstances requiring parental consent, we will take appropriate steps to address the information in accordance with applicable law.


SECTION 11: INTERNATIONAL VISITORS


ON AND OFF THE COURSE™ operates from the United States.

If you access our Website from outside the United States, your personal information may be processed or stored in the United States or other countries where our service providers operate.

Where applicable, we will comply with legal requirements governing international transfers of personal information.


SECTION 12: PRIVACY POLICY UPDATES


We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable legal requirements.


Any updates will be posted on this page with a revised “Last Updated” date.

Where required by applicable law, we will provide additional notice or obtain consent regarding material changes.


We encourage visitors to review this Privacy Policy periodically.


SECTION 13: CONTACT INFORMATION


If you have questions about this Privacy Policy or would like to submit a request concerning your personal information, please contact us:


ON AND OFF THE COURSE™

Email: hsylte@onandoffthecourse.com

Website: https://onandoffthecourse.com

© 2019, ON AND OFF THE COURSE™

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